Need Urgent Care in Galataport? An On-Call Doctor Is a Message Away, Day or Night
When something cannot wait in Galataport, start with a message. The doctor assesses you by video, treats what can be treated remotely and tells you if you need to go to the hospital.
Response times
Most video visits start within minutes to a few hours depending on demand. A short message with your location and symptoms speeds things up.
Step by step
- Message us on WhatsApp with your location and symptoms.
- Speak to an on-demand doctor by video, or ask for a doctor to be dispatched to you in selected areas.
- If treatment is suitable, receive a digital prescription and collect your medicine at a pharmacy.
- If you need more care, the physician will advise you where to go.
Emergency or urgent?
If your life seems to be in danger, do not wait for a video call: dial 112. For fevers, infections and minor injuries, our on-call doctor can help.
Everyday urgent problems
- Minor cuts, sprains, insect bites and sunburn.
- Vomiting, diarrhoea and signs of dehydration.
- Headaches, migraine and flare-ups of known conditions.
- Eye redness, swimmer’s ear and painful bites or stings.
What to know about Galataport
Galataport is Istanbul’s cruise terminal and waterfront, so cruise passengers often need quick help between port stops. In a busy city, a fall on the stairs, a sudden fever or a bad reaction to food can happen between sightseeing stops, and a doctor who comes to you saves time.
What visitors to Galataport see a doctor for
Common questions
How can I get urgent medical help in Galataport?
Message us on WhatsApp with your location and symptoms. A doctor can see you by video straight away and, in selected areas, can be sent to your hotel or home.
Is it open at night?
Yes, 24/7.
Can a doctor come to my hotel in Galataport?
Home and hotel visits are offered in selected areas. Message us your hotel name, room number and location to check availability.
Is this the same as calling an ambulance?
No. Call 112 for emergencies; we cover urgent problems that do not need an ambulance.
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